Cookie Policy

Last updated: December 2025

This Cookie Policy explains how EchoBridge Admin (a trading name of EchoBridge Holdings Ltd) uses cookies and similar technologies when you visit or use EchoBridge Admin (the "Service").

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferences and login status, making your next visit easier and the site more useful to you.

Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

2. Types of Cookies We Use

We use the following categories of cookies on the Service:

2.1 Strictly Necessary Cookies

These cookies are essential for the Service to function properly. They enable core functionality such as security, authentication, and session management. Without these cookies, the Service cannot operate correctly.

• Authentication cookies: Used to identify you when you log in and maintain your session.
• Security cookies: Used to detect and prevent fraudulent activity and protect your account.
• Load balancing cookies: Used to distribute traffic across our servers to ensure optimal performance.

You cannot opt out of strictly necessary cookies as they are required for the Service to function.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. This helps us improve the Service and user experience.

• Google Analytics: We use Google Analytics to collect information about how users navigate and use the Service, including pages visited, time spent on pages, and interactions with features.

Analytics cookies are only set with your consent. You can manage your preferences through our cookie consent banner when you first visit the Service, or at any time through your browser settings.

2.3 Preference Cookies

These cookies allow the Service to remember choices you make (such as your preferred language, theme, or region) and provide enhanced, more personalised features.

• Theme preference: Remembers your choice of light or dark mode.
• Cookie consent preference: Remembers your cookie consent choices so you are not asked repeatedly.

3. How Long Do Cookies Last?

Cookies can be either "session" cookies or "persistent" cookies:

• Session cookies: These are temporary cookies that expire when you close your browser. They are used to maintain your session while you navigate the Service.
• Persistent cookies: These remain on your device for a set period (which varies depending on the cookie) or until you delete them. They are used to remember your preferences and choices across visits.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics and deliver content. Third parties that may set cookies through the Service include:

• Google Analytics: For website analytics and performance monitoring.
• Stripe: For secure payment processing (only when you interact with payment features).

These third parties have their own privacy policies governing how they use your information.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Cookie Consent Banner

When you first visit the Service, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of the Service.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

5.3 Impact of Disabling Cookies

Please note that if you choose to disable or delete cookies, some features of the Service may not function properly. For example:

• You may need to log in each time you visit
• Your preferences may not be remembered
• Some features may be unavailable or degraded

6. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. The Service does not currently respond to DNT signals. However, you can manage your cookie preferences as described above.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.

8. More Information

For more information about how we handle your personal data, please read our Privacy Policy.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• Email: support@echobridgeadmin.com